Jubil ID: 687

Company: Amazon Web Services

Location: Annapolis Junction, MD

Description:
Client: State of SCTitle: Servicenow Software ArchitectOn-Site/Remote: Hybrid 50%

Qualifications:
Strong knowledge and experience

Benefits:
Pay Rate: $72/hr W2

Responsibilities:
Create
maintain
and enhance forms
workflows
cloud integration and third-party integrations to the ServiceNow platform Including automation and/or additional self-service features and functions Incorporate ServiceNow capabilities to create a unified framework for multi-cloud resource provisioning and governance Utilize ServiceNow toolset to enhance workflow for process automation Support the overall incident
problem
change management
asset management
project management
and security processes as needed Onboard additional departments and expansion of IT Self-Service Portal functionality Monitor the overall platform health to proactively identify possible areas of concern
establish and perform regular maintenance tasks Work with end users to investigate
troubleshoot
and resolve issues