Jubil ID: 102

Company: Dynatrace

Location: Waltham, MA

Description:
This AI software engineering leadership role is pivotal in delivering strategic Generative AI

Qualifications:
Strategic thinker with strong intuition and first principles thinking around business performance
business drivers
and overall competitive landscape Strong project leadership and ability to manage multiple complex and ambiguous priorities across many teams and stakeholders Hands on engineering experience with production ready Gen AI & ML application At least 6 years of experience in software
including building enterprise-grade systems Should include several years leading an engineering team and work with AI/ML Expert on industry trends and various LLMs
including LLM Application development tools & frameworks Excellent communication and storytelling skills Passionate engineering leader with experience building high performance teams
must lead and manage a team of software engineers
that includes backend
frontend
some design
etc At least bachelor’s or Master's degree in Computer Science
AI
or a related area Proficiency in stakeholder management to effectively communicate and manage expectations of those linked to the work outside your team Experience in strategic planning and execution with strong decision-making skills to align initiatives with business goals and make informed choices that benefit the organization Some experience in handling compliance and regulatory requirements to ensure engineering practices adhere to relevant laws and regulations Experience with Natural Language Processing

Benefits:
Global Payments offers a comprehensive benefits package to all of our team members
including medical
dental and vision care
EAP programs
paid time off
recognition programs
retirement and investment options
charitable gift matching programs
and worldwide days of service

Responsibilities:
As the Manager of AI Engineering
you will lead the strategic integration of artificial intelligence within the business context
driving strategic innovation and transformation You will oversee the analysis of business processes
identify areas for AI enhancement
and design advanced AI solutions that align with our strategic business objectives Your deep technical expertise in AI areas and business acumen will help bridging the gap between business vision and technical execution Lead
mentor
and manage a team of software engineers
in building GenAI-powered products
GenAI product components
and GenAI prototypes to help drive value for Global Payment in leveraging new GenAI technology to create value This work will include assessing & integrating GenAI into our existing products and systems to boost efficiency
personalize consumer experiences
and create entirely new offerings Passionate about customer success with what your teams build Take care to measure and monitor
that what your teams build is used
and useful to driving business outcomes Collaboratively power corporate and market usage of Enterprise-hardened GenAI end-user tools Capture opportunities and clarify business/customer problem statement
both for custom AI build-out and 3rd party AI tool adoption Drive cross-functional engagement/alignment as we move from idea to tech proof of concept
use case development
pilot
and deployment Manage resources and project timelines to ensure successful delivery of projects and deliverables Stay up-to-date with the latest developments in GenAI
and related areas
and leverage this knowledge to drive innovation Ensure the ethical use of AI
adhering to best practices and guidelines Facilitate internal COE communication and collaboration mechanisms Develop and implement corporate communication strategies to increase awareness and understanding of generative AI capabilities and updates across Global Payments Build and nurture an internal community of GenAI enthusiasts and practitioners
including internal platforms for employees to share GenAI experiences and ideas Organize regular internal and external/industry GenAI-focused events and discussions Lead by example in adopting innovative practices in corporate communication Inspire and motivate your team
and foster a positive and productive work environment consistent with Global Payment’s values